18.8.17

New job, new me - Update

When I leave at 2.30 pm today, I'll be 4 weeks into my new job.
It's surreal taking that in. Four weeks working for this new company, four weeks living in my hometown again, almost 9 weeks since I finished my apprenticeship. I guess I am a grown-up now? (I hope not)
I am not exactly working as a bookseller anymore. I am, in the broadest sense, but I am not spending my days standing in a shop, advising customers, recommending books, carrying shitloads of books anymore. I've got an office job now, and I like it a lot better than I thought, to be honest.
My job title is Customer Success Manager. Well, doesn't that sound fancy? Mostly, my work is managing subscriptions for university libraries. I make sure everything goes as smoothly as possible, have an open ear for complaints when something doesn't go smoothly, and on the side I do a bit of marketing as well. So far, everything goes well. I have a bit of trouble adjusting to the new software and learning a whole lot more about how eBooks work and suddenly having to write business corespondation in English (because you bet your ass I am hella insecure already when confronted with being professional in German to start with). But I learn and grow more confident every day.
Speaking of the company size (in my old job we were 5 people, now we're 60-something), I was pretty sure a lot would change for me transferring to such a (comparably) huge company. But I am good, actually? The people here are very lovely, welcoming me with open arms, taking care of me when I need help learning something, and the working conditions are great as well. I have flexible working hours, the possibility to get further education to do a better job at all times, we get informed about all the important stuff going on (for example, the re-organisation that is about to happen) and get a say in the stuff happening, and on top of that, I am paid well. What more do I want?
Right now, I am just a stand in for a colleague in maternity leave, so this job is only temporary right now, I'll work here until Autumn next year. But that's the great thing about this re-organisation - I might be able to stay because of that. I have a great opportunity here - everyone wish me luck things turn out as I plan.